Substantive Training Should Never Be Boring
– All of our services are available virtually –
Adults don’t want to be told what to do. Adults want to know how the information will help them in their daily work and be given tools to make it happen.
Whether it is a mandatory training or on-going professional development, all trainings are customized, dynamic, interactive, and fun. Trainings are a longer format than our speaking offerings with more opportunities for interactive exercises and skill building.
We use teaching modalities that respect all types of learning styles: audio, visual, kinesthetic, and verbal. We utilize a variety of approaches to connect with our audiences: lecturettes (short mini-lectures), role-playing, self-assessment exercises, facilitated discussion, small group exercises, and always opportunities to raise questions and share perspectives. Written materials incorporate checklists, tips, and strategies.
Trainings emphasize the skill sets that get work done: conflict resolution, problem solving, negotiation, leading teams, assertive communications, values-based conversations, creating effective teams, overcoming silos, handling high levels of emotion (yours and theirs), and collaboration.
Here are some of our most popular trainings:
Stuck in the Middle with You
A Middle Management Survival Guide and Tool Kit
You are promoted to Middle Management! Congratulations? More accountability. Not much more authority (maybe even less than you thought there would be). You might be doing more with less. Maybe feeling a bit more out on your own while being encouraged to “hold people accountable”, “build up the team”, address performance and personality issues. Maybe you are spending more time trying to implement decisions that you don’t quite understand. If this is you, welcome.
You need to manage up, down, and across. This training will help you be more grounded in your role where you are no longer a peer, but a supervisor.
Also available virtually!
The Other Side of Progressive Discipline
How to manage the emotional side of holding
people accountable
Progressive Discipline. In theory, really straight forward. In reality, fraught with the messiness of people, the ghosts of former managers, and concerns about emotional fallout. Then there is the layer of how will the team react? What will the union do? Is it better to assume best intentions and hope that they act like grown-ups and get their act together? All valid questions.
How do you identify and mitigate the emotional side of discipline? This workshop provides insights, tools, and language to use.
Also available virtually!
Check out our new topics specific to the COVID-impacted workplace! →
What Cats, Chaos Theory, Kumbaya, and Major League Baseball tell us about Teams, Teamwork, Managing Expectations, and Avoiding Conflict at Work
How many times you heard that tired phrase “not a team player”? If it is so obvious what it is to be a “Team Player,” why are there so many seminars, books, webinars, etc on how to get people to be a “Team Player”? If it is so easy to achieve a sense of team, why isn’t every organization an exemplar of stellar performance and a conflict-free work zone? Maybe it is because the benchmarks for a “Team Player” depend on what archetype of team your organization has either selected or defaulted to.
Also available virtually!
That Solve Problems, Build Relationships, and Get the Job Done (Expanded Version)
We all know that communication and collaboration are essential to solving problems, building productive working relationships, and working as a team to get the job done. Yet very few organizations have an easy-to-duplicate, not-too-hard-to-remember, effective method for accomplishing collaboration. 5 Simple Questions change all of that. 5 questions that embody empathy, acknowledgment, problem-solving, organizational values, and a movement to action.
Also available virtually!
And support a Value-based Performance Culture
The workplace is a melting pot of generations and cultures. Employers expect employees to recognize and adapt to its way of interacting and addressing the tensions and conflicts that naturally arise out of working relationships. However, the average person does not recognize the signals that the tensions are not a “personality problem” but a “culture clash”.
Also available virtually!
Trying to meet multiple training goals? Tell us what you need. We create custom trainings.
