Informative, Substantive, and Engaging
– All of our services are available virtually –
Can you hire us to speak as a keynote or as part of a professional development or a retreat? Of course! Glad you asked. Here are our most popular presentations. We have more. A bunch. Just don’t want to overwhelm you with all the possibilities.
Never Say “Calm Down”
Tips, tools, & tactics to help de-escalate and navigate conversations when people are just not having it
Language is a powerful thing. We use language to get the job done, to build relationships, to address concerns, and (sometimes) to unwittingly escalate emotional responses. This workshop will give you insight and tools to avoid unnecessarily escalating conversations.
Also available virtually!
From tactics to strategy and back again
How to be heard when everyone’s too busy to listen
Is it tactics? Is it strategy? Honestly, it doesn’t make any difference if no one is listening or minimizing you contributions because people are swamped by their daily tasks. So how can you advocate for yourself, prep YOURSELF for conversations like “I don’t think that you are really leveraging me as an asset.” Stomach getting upset just thinking about it? Learn how to advocate for yourself and your role.
Also available virtually!
Learning from The Past-Focusing on the Future
HR’s guide to addressing emotional hangovers that
contribute to organizational drag
As humans we are learning beings. If something happens where we feel injured or our trust is breached, we remember. Some might say “we need a clean slate” or “we need to move forward”, but how do you do that? Is it even possible? As a Human Resources Pro how to you help the leadership and the team accomplish this…because they all think that it is your job. This training will help you understand what keeps conflict on life support and how you might address past concerns without taking on burdens that aren’t properly yours.
Also available virtually!
The Leadership Trifecta: Courage, Conflict and Trust
How to lead when trust is iffy and conflict freaks people out
While many of us would like to avoid conflict, most of us know that conflict is a normal and expected part of communication dynamics. And yet despite that knowledge, we understandably lean away from it or minimize it whenever it occurs. Ironically, conflict provides us with a unique and potent opportunity to build trust. No matter how we personally relate to conflict, our roles call on us to be courageous and step into conflict as a constructive and powerful way to build trust and a strong team. Whether you are in it yourself or you are helping others navigate conflict, this session will help you see and use conflict as a powerful way of strengthening relationships.
Also available virtually!
Build Relationships and Get the Job Done
We all know that communication and collaboration are essential to solving problems, building productive working relationships and working as a team to get the job done. Yet, very few organizations have an easy to duplicate, not too hard to remember, effective method for accomplishing collaboration. 5 simple questions changes all of that. 5 questions that embody empathy, acknowledgment, problem solving, organizational values, and a movement to action.
Also available virtually!
The 3 Trolls Under the Bridge
Issues of Embarrassment, Entitlement, and Power are always present in employment disputes – from the employer, employee and sometimes from management. Embarrassment, Entitlement, and Power are visible in high levels of emotion, conflict that never gets resolved, poor performance, and high levels of turnover. Spend an entertaining hour with Carol Bowser and learn how to recognize each of these “trolls” and what you can do to slay them.
Also available virtually!
How to Herd Cats and Smash Silos Without Burning Bridges or Hurting Feelings
It sounds so simple: “work collaboratively for greater business success and client satisfaction.” The daily reality, however, is not so easy. It is a challenge to bring together a diverse group of people who all may have different solutions, different skill sets, and different levels of comfort in having crucial conversations. In fact, it is often like simultaneously herding cats and smashing silos while not burning bridges or hurting feelings.
Also available virtually!
Get Your Ideas Heard When the Stakes are High and Time Is Short
When everyone around you is crazy busy, how can you present your ideas in a way that is meaningful, well thought out, and responsive to your team’s needs? EASY. Use your B.R.A.I.N.
B.R.A.I.N. is a quick, easy, and powerful tool to effectively present your ideas. In a competitive environment that demands the best idea wins, use this technique to get ahead of the pack.
Also available virtually!
About Workplace Communications but Everyone Expects You to Know
Successful communication at work involves more than making an effort to be a better listener. Success depends on the other person being able to hear and understand what you are trying to get across -without being loud or rude. However, the most common barrier to successful communication at work is a difference in styles of communication.
Also available virtually!
Trying to meet multiple training goals? Tell us what you need. We create custom trainings.
