Informative, Substantive, and Engaging
Can you hire us to speak as a keynote or as part of a professional development or a retreat? Of course! Glad you asked. Here are our most popular presentations. We have more. A bunch. Just don’t want to overwhelm you with all the possibilities.
What No One Taught You
About Workplace Communications but Everyone Expects You to Know
Successful communication at work involves more than making an effort to be a better listener. Success depends on the other person being able to hear and understand what you are trying to get across -without being loud or rude. However, the most common barrier to successful communication at work is a difference in styles of communication.
Build Relationships and Get the Job Done
We all know that communication and collaboration are essential to solving problems, building productive working relationships and working as a team to get the job done. Yet, very few organizations have an easy to duplicate, not too hard to remember, effective method for accomplishing collaboration. 5 simple questions changes all of that. 5 questions that embody empathy, acknowledgment, problem solving, organizational values, and a movement to action.
Get Your Ideas Heard When the Stakes are High and Time Is Short
When everyone around you is crazy busy, how can you present your ideas in a way that is meaningful, well thought out, and responsive to your team’s needs? EASY. Use your B.R.A.I.N.
B.R.A.I.N. is a quick, easy, and powerful tool to effectively present your ideas. In a competitive environment that demands the best idea wins, use this technique to get ahead of the pack.
For Workplace Conflict Resolution
A critical skill of the workplace is handling hot-button conversations. Of course, you already know the importance of Active Listening, Validating Concerns, Managing Expectations, and Problem Solving, but do you know about the “Secret Sauce”? The “Secret Sauce” is the ability to know what is really going on under the surface. It is the VALUES conversation. You have had the VALUES conversation many, many times. Each time you hear “It is the principle of the thing!” or “It just isn’t right …” or “It’s not fair” or “You will hear from my lawyer!”, a VALUES conversation was happening.
And Support a Value-based Performance Culture
The workplace is a melting pot of generations and cultures. Employers expect employees to recognize and adapt to its way of interacting and addressing the tensions and conflicts that naturally arise out of working relationships. However, the average person does not recognize the signals that the tensions are not a “personality problem” but a “culture clash”.
The 3 Trolls Under the Bridge
Issues of Embarrassment, Entitlement, and Power are always present in employment disputes – from the employer, employee and sometimes from management. Embarrassment, Entitlement, and Power are visible in high levels of emotion, conflict that never gets resolved, poor performance, and high levels of turnover. Spend an entertaining hour with Carol Bowser and learn how to recognize each of these “trolls” and what you can do to slay them.
How to Herd Cats and Smash Silos Without Burning Bridges or Hurting Feelings
It sounds so simple: “work collaboratively for greater business success and client satisfaction.” The daily reality, however, is not so easy. It is a challenge to bring together a diverse group of people who all may have different solutions, different skill sets, and different levels of comfort in having crucial conversations. In fact, it is often like simultaneously herding cats and smashing silos while not burning bridges or hurting feelings.
To Create an Amazing Workplace and Supportive Work Culture
Workplace culture is defined and reinforced every day by everyone. Yet, opinions differ as to what makes a workplace OK vs. great, or barely functioning vs. amazing. A common denominator in any productive, supportive, inclusive, and not “crazy-making” workplace is the ability to give and receive feedback AND to work with individuals who challenge you.