If they could work it out on their own, you wouldn't be on this page.
Sometimes just providing training isn’t enough. People get “stuck.” Tensions are high. People are frustrated. Sometimes individuals just need a guide and a safe place to talk about how to move a working relationship forward.
These are the times for a mediated conversation.
In a mediated conversation, we work with the parties to uncover key concerns, structure an agenda, and help move people through a conflict resolution process. Generally, the mediated conversations are confidential, and any solutions are done by mutual agreement.
In selecting a mediator, experience matters.
Carol began her mediation career in 1994 through training at the Pierce County Center for Dispute Resolution. The training was a huge influence on her life and professional career. Carol often jokes that she “got the imprint of a mediator before I got the imprint of a lawyer and that made all the difference.”
She has mediated hundreds of cases with particular emphasis on employment matters and working relationships. She trains others in mediation skills as well. Carol served as Mediator for the United States Equal Employment Opportunity Commission from 2004-2009.