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Client Testimonials

I took a lot away from your presentation. Identifying my own communication style(s) as well as awareness of another’s (different but still valid) type has helped me a lot. I use the “3-minute rule” to truly listen to the other person, recognize that my own style may differ, and change the way I listen. It has been very helpful.

Grady Williamson, Washington State Department of Enterprise Services

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253-219-5532 • cb@ManagingConflict.com • 6716 Eastside Dr. NE, Suite 1, Tacoma, WA 98422

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