Carol Bowser: The Difference Between Negotiation and Mediation

The Difference Between Negotiation and Mediation

Conflict Resolution Conflict Tips
Written by Carol Bowser

I’m Carol Bowser, president of Conflict Management Strategies. I love helping people in organizations avoid the sucking vortex of pissed off and become more conflict competent. I also love sharing knowledge, and I love talking about this stuff with people.

So I wanted to spread the gospel of managing conflict and empowering people. And do that out here so that we more people get an opportunity for tools, frameworks that they can go ahead and use at work and at home.

Because conflict resolution skills are the skills that nobody taught you. Everybody expects you to know. And if you use them consistently and deliberately, it’s a superpower.