In this video I discuss the importance of understanding and respecting the values and principles that are important to individuals… Read more »
Conflict Tips, Tricks, and Insights
Tears: How Do You Deal with Them?
Picture this – you are in a meeting. Things are going ok. Then, suddenly, someone bursts into tears. What do… Read more »
Never Engage When You’re Hungry, Angry, Lonely, Or Tired
When you’re feeling any one of the following: hungry, angry, lonely, tired – HALT! So there I was…a bit frustrated…. Read more »
The Difference Between Negotiation and Mediation
I’m Carol Bowser, president of Conflict Management Strategies. I love helping people in organizations avoid the sucking vortex of pissed… Read more »
Communications at Work: What is Stonewalling?
Here’s a conversation about the different forms of stonewalling, which can really get in the way of collaborating and brainstorming…. Read more »
How to Manage Clashes and Conflicts
Clashes and conflicts can arise in various situations, including personal relationships, workplaces, and social settings. Managing these clashes and conflicts… Read more »
One question to rule them all.
There’s one question I ask people that often stops them in their tracks. A bit of background before my “big… Read more »
Conflict At Work. What is Really Going On.
I have spent a bunch of time facilitating groups when things are not going well. While the situations may be… Read more »
Do you want others to be more collaborative in the workforce? Ask this question.
Here’s a question I ask people when they want others to be more conflict competent or need them to address… Read more »








