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Conflict Tip of the Day
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Conflict Tips, Tricks, and Insights

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Why Are Small Groups So Hard? Conflict Management Strategies

Why Are Small Groups So Hard?

Why are small workgroups so hard to manage? “I have managed a group of 35 direct reports. This group of… Read more »

You Will Be Judged - Conflict Management Strategies

You Will Be Judged – How Managers Fail to Address Workplace Conflict

Same song different day. “Carol, he is a good person. BUT he wants everyone to be happy and will not… Read more »

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Client Testimonials

I have had the privilege of hiring Carol to conduct several conflict resolution training in various professional settings. She is a great presenter and really engages the audience. She approaches the subject in a way that makes learning fun, even when dealing with touchy issues. I first met Carol when I completed a 40-hour mediation training in which she was the main presenter. I walked away with knowledge that I will be able to retain throughout my entire career because of the training methods she used. Carol is liked by her audience and has always been a pleasure to work with. I sincerely recommend Carol for employment training, presenting, or any other professional endeavor.

Lorraine Viers, SPHR-HR Manager

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