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Conflict Tip of the Day
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Conflict Tips, Tricks, and Insights

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2 women engaging in a stressful work discussion

When the Politics Get Personal: Finding Your Footing in Organizational Uncertainty

Let’s talk about politics. Not the “debate on cable news” kind—but the internal kind. The kind that shows up in… Read more »

Photo of tension at an office meeting

Quiet Conflict: The Unspoken Tension in Teams

Let’s take a minute to talk about quiet conflict—the kind of tension that lingers in an organization but isn’t being… Read more »

Man and woman pirates dressed up with weapons

What Pirates Can Teach Us About Workplace Conflict

Let’s talk about pirates. Not the swashbuckling caricatures you see in movies, but the deeper dynamics behind their quest for… Read more »

Coworker banter at work

The Fine Line Between Preference and Favoritism: What Every Leader Should Know

Favoritism in the Workplace: Navigating Perceptions and Realities Some of you might say, No, I don’t play favorites. Others might… Read more »

Team members in a hybrid work meeting

3 Simple Words to Improve Workplace Communication: Distance, Difficulty, Duration

Workplace communication can be a complex beast, especially in today’s digital age. Whether you’re working in-person, remotely, or in a… Read more »

2 colleagues taking shelter under a desk for an earthquake drill

ShakeOut Day and Conflict Resolution: Preparing for the Inevitable

This year’s International ShakeOut Day is just around the corner on October 17. Millions of people worldwide will participate in… Read more »

Photo of two colleagues having an intense conversation

The Power of Intent: How to Prevent Miscommunication and De-Escalate Tensions

In our daily interactions, misunderstandings are inevitable. Whether at work, in personal relationships, or even casual encounters, we often find… Read more »

A group of work colleagues chatting casually

The Power of Curiosity and Empathy in Resolving Conflict

So, I am in a great mood because I get a chance to share something that is really important: curiosity,… Read more »

Two colleagues talking

The Art of Giving and Receiving Feedback

  Let’s be real for a moment. Feedback—giving it, receiving it—nobody really loves the process. In an ideal world, feedback… Read more »

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Client Testimonials

I have had the privilege of hiring Carol to conduct several conflict resolution training in various professional settings. She is a great presenter and really engages the audience. She approaches the subject in a way that makes learning fun, even when dealing with touchy issues. I first met Carol when I completed a 40-hour mediation training in which she was the main presenter. I walked away with knowledge that I will be able to retain throughout my entire career because of the training methods she used. Carol is liked by her audience and has always been a pleasure to work with. I sincerely recommend Carol for employment training, presenting, or any other professional endeavor.

Lorraine Viers, SPHR-HR Manager

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