Carol Bowser: Never use these words while in a conflict

Never use these words while in a conflict

Conflict Tips
Written by Carol Bowser

Have you ever said “calm down” to someone when they seem to be agitated or elevated emotionally?

Well, I’m here to let you in on something never in the history of humankind has seen calm down ever actually had someone calm down. In fact, it feels amazingly minimizing and when people feel minimized, they tend to elevate their level of emotion because they’re feeling minimized.

And that makes people feel not heard, not seen, not understood, and dismissed. So, a big tip for you is never say “calm down”. I also want to share with you a couple of other amazingly unhelpful phrases.