Picture this – you are in a meeting. Things are going ok. Then, suddenly, someone bursts into tears. What do… Read more »
Conflict Tips, Tricks, and Insights
Posts Categorized: Employee Relations
Communications at Work: What is Stonewalling?
Here’s a conversation about the different forms of stonewalling, which can really get in the way of collaborating and brainstorming…. Read more »
One question to rule them all.
There’s one question I ask people that often stops them in their tracks. A bit of background before my “big… Read more »
Conflict At Work. What is Really Going On.
I have spent a bunch of time facilitating groups when things are not going well. While the situations may be… Read more »
Why you should replace ‘What can I do for you?’ with ‘What are you looking for help with?’
So, have you ever been in a situation where someone comes to you and said, “What can I do for… Read more »
One size does not fit all!
Ok, so here is the deal. I am about 5 feet and 1 inch tall. (My husband says that I… Read more »
Conflict means something is important
People will say, don’t you hate conflict and isn’t it scary? First, I hate arguments. Because arguments are just people… Read more »