We often talk about the importance of “thinking outside the box.” Organizations want innovation, leaders want creativity, and teams are… Read more »
Conflict Tips, Tricks, and Insights
When the Conversation Won’t Move: Turning Conflict Toward What’s Next
Reflections on Michael Fraidenburg’s “Stuck?” The Trap We Fall Into (And Why It Feels So Right) Let me start here:… Read more »
Why Agreements Don’t Stick (And What Actually Makes Them Last)
If you’ve ever walked out of a meeting thinking, “We agreed on everything… so why does this still feel unresolved?”—you’re… Read more »
Curiosity: The Conflict Skill We Forget to Use
We don’t often think of curiosity as a conflict resolution skill. We talk about communication, boundaries, accountability, and sometimes courage…. Read more »
The High Cost of Workplace Conflict—and the Leadership Skills That Change It
Why Workplace Conflict Is Costing More Than You Think Conflict at work isn’t new—but the way it’s impacting organizations today… Read more »
Why Communication—and Conflict Skills—Will Make or Break Your Team in 2026
As 2026 approaches, leaders are asking tougher questions about performance, engagement, and retention. After yet another year of rapid change,… Read more »
Executive Coaching for Team Conflict: From Tension to Performance
Why Conflict Isn’t the Problem—Unmanaged Conflict Is Every high-performing team has conflict. The real difference lies in how leaders recognize,… Read more »
The Breakfast Conversation That Said Everything About Workplace Conflict
I love being the fly on the wall for conversations. If you see me on a bus, train, or lingering… Read more »
You Filed a Complaint at Work—Now What? Understanding Who Owns What
Who Owns the Complaint? Spoiler Alert: It’s Not Just You When someone makes a workplace complaint—whether it’s about harassment, retaliation,… Read more »