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Conflict Tip of the Day
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Carol Bowser: Do you really need a mediator?

Do you Really Need a Mediator?

In this video I discuss the importance of bringing in a mediator or facilitator from outside an organization to help… Read more »

Carol Bowser: The Difference between Meditation, Mediation, Facilitation, and Dialogue

The Difference between Meditation, Mediation, Facilitation, and Dialogue

The terms “meditation,” “mediation,” “facilitation,” and “dialogue” are often used interchangeably, but they actually have distinct meanings and purposes. Meditation… Read more »

Carol Bowser: How to negotiate 'the principle of the thing'

How to Negotiate ‘The Principle of the Thing’

In this video I discuss the importance of understanding and respecting the values and principles that are important to individuals… Read more »

Carol Bowser: How to deal with tears

Tears: How Do You Deal with Them?

Picture this – you are in a meeting. Things are going ok. Then, suddenly, someone bursts into tears. What do… Read more »

Carol Bowser: Never Engage when you're hungry, angry, lonely, or tired

Never Engage When You’re Hungry, Angry, Lonely, Or Tired

When you’re feeling any one of the following: hungry, angry, lonely, tired – HALT! So there I was…a bit frustrated…. Read more »

Carol Bowser: The Difference Between Negotiation and Mediation

The Difference Between Negotiation and Mediation

I’m Carol Bowser, president of Conflict Management Strategies. I love helping people in organizations avoid the sucking vortex of pissed… Read more »

Carol Bowser: What is Stonewalling?

Communications at Work: What is Stonewalling?

Here’s a conversation about the different forms of stonewalling, which can really get in the way of collaborating and brainstorming…. Read more »

Carol Bowser: How to Manage Clashes & Conflict

How to Manage Clashes and Conflicts

Clashes and conflicts can arise in various situations, including personal relationships, workplaces, and social settings. Managing these clashes and conflicts… Read more »

Carol Bowser: One Question to Rule Them All

One question to rule them all.

There’s one question I ask people that often stops them in their tracks. A bit of background before my “big… Read more »

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Client Testimonials

Carol is particularly successful at resolving business conflict situations because, in addition to her exceptional professional experience in conflict management, she brings outstanding business and legal understanding to the situation. She applies her unique insights gained from working with numerous business, family, and workplace staff conflicts to each situation. She invests her energy, humor, and common sense style to assure an effective resolution for her clients.

Sam Pederson, Management Consultant and Executive Coach

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