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Conflict Tips, Tricks, and Insights

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It's a Business Decision - Conflict Management Strategies

It’s a Business Decision

“It is a business decision … the staff will understand …” Here is one just for Managers and Supervisors (or… Read more »

Why Are Small Groups So Hard? Conflict Management Strategies

Why Are Small Groups So Hard?

Why are small workgroups so hard to manage? “I have managed a group of 35 direct reports. This group of… Read more »

You Will Be Judged - Conflict Management Strategies

You Will Be Judged – How Managers Fail to Address Workplace Conflict

Same song different day. “Carol, he is a good person. BUT he wants everyone to be happy and will not… Read more »

Client Testimonials

Down to earth presenter. Excellent ideas.” “Superb presentation delivered with humor and real-life examples! I will immediately act on the information I received today.” “The speaker was outstanding. She was prepared, interesting and engaged. She had everyone’s attention and she made the entire presentation enjoyable.

Government Customer Service and Support Conference

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Logo: Conflict Management Strategies

253-219-5532 • cb@ManagingConflict.com • 6716 Eastside Dr. NE, Suite 1, Tacoma, WA 98422

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