In this video I discuss the importance of bringing in a mediator or facilitator from outside an organization to help… Read more »
Conflict Tips, Tricks, and Insights
The Difference between Meditation, Mediation, Facilitation, and Dialogue
The terms “meditation,” “mediation,” “facilitation,” and “dialogue” are often used interchangeably, but they actually have distinct meanings and purposes. Meditation… Read more »
How to Negotiate ‘The Principle of the Thing’
In this video I discuss the importance of understanding and respecting the values and principles that are important to individuals… Read more »
Tears: How Do You Deal with Them?
Picture this – you are in a meeting. Things are going ok. Then, suddenly, someone bursts into tears. What do… Read more »
Never Engage When You’re Hungry, Angry, Lonely, Or Tired
When you’re feeling any one of the following: hungry, angry, lonely, tired – HALT! So there I was…a bit frustrated…. Read more »
The Difference Between Negotiation and Mediation
I’m Carol Bowser, president of Conflict Management Strategies. I love helping people in organizations avoid the sucking vortex of pissed… Read more »
Communications at Work: What is Stonewalling?
Here’s a conversation about the different forms of stonewalling, which can really get in the way of collaborating and brainstorming…. Read more »
How to Manage Clashes and Conflicts
Clashes and conflicts can arise in various situations, including personal relationships, workplaces, and social settings. Managing these clashes and conflicts… Read more »
One question to rule them all.
There’s one question I ask people that often stops them in their tracks. A bit of background before my “big… Read more »